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The Customer Hub is the unified Customer Support Hub which allows customers to see the entire history of their purchases download their invoices, change their credit card, and self-cancel their subscriptions.

 Reduce Tickets to Customer Support

Stop the layup support request which are taking up your support email. With 's Customer Hub, your customers will have access to all the information they require regarding their purchase, without your staff or you not having to touch a single finger. No more long wait times. Don't be confused about what they bought.

Customers can access the Customer Hub by clicking the link inside of their order receipts, subscription charge reminders, and much more. Customer Hub uses the "magic hyperlink" login method. This means that there aren't any passwords to keep track of! Customer Hub will email your customer a secure magic link so they will never be locked out.

Did we mention that Customer Hub works perfectly on mobile devices? Your customers can get the assistance they require regardless of the device they are employing. This is crucial, since our data shows that just over 60 percent of visitors to Customer Hub use an mobile device.

 What's new with Customer Hub?

In this latest upgrade, we've added the payment History section within the Customer Hub. It is where users are able to view every past payment, order, charge and refund, all in one spot.

Customers can see the details of an order simply by clicking the line item in this Payment History table. Customers will be able see a full-loaded invoice listing every element of their order. Quickly discover what products were bought, the amount of taxes or shipping was charged and what credit card utilized, and much additional.

 Offer 'Self-Help' Customer Help

With our Customer Hub Your customers also are equipped with the tools to manage their own subscriptions. Let your customers quickly update their credit card on file, see when their next bill will be due, and even cancel their subscription entirely--all without needing the help of a customer help desk.

When your customers can manage their own subscriptions, you get happier customers and the opportunity to earn hours back every single week.

If you think someone might need more attention, the Contact Us tab directs them to your contact information, your Facebook and Twitter profiles or to your customer service website. We're making customer service painless.

 Now Available On Grow Plans

Customer Hub has previously only was available for the Scale plan. However, with today's updated updates, this help-boosting feature is now available to customers of Grow too. The Customer Hub is live within every Grow as well as Scale accounts.

This means that you've got the tools you'll need to impress your clients, streamline your repetitive support tasks as well as give your customer base the necessary tools for billing assistance.

If you ever want to, you can turn Customer Hub off using a single Click inside the Marketplace Setting.

To get Customer Hub working for your customers, head over to .com to sign up today for a free trial! Explore how these features can enhance your online store.

The new Customer Hub is the perfect instrument to provide your customers with the best service and decreasing your workload simultaneously. You can then invest the earlier time in creating new services, expanding your audience, and thrilling your clients.

    Begin a trial of the Grow scale plans and use the Customer Hub today!