What can you do to build relationships with Gift-Givers the holiday season?

Oct 7, 2022

In the midst of Christmas, people visiting your establishment might not be typical, all-year-round consumers however, they're those who love the thought of shopping.

For example, if you sell hiking equipment your typical client will likely be those who enjoy the outdoors. However, during the holiday time, they could be the parents, spouses or children of an outdoor lover who do not like being outdoors themselves.

What are you able to assist gift-givers in finding the right present for their beloved relatives even though they're not familiar with the items that you offer? Let's take a look.

How do you create gift ideas?

If your shop is packed with merchandise that is based on video games, like T-shirts, books on strategy, or posters. The customers who visited the store may know all about the game's characters, games and the inside joke. But what does the dad do to present his daughter with something for the holidays?

Additionally, they can create guidebooks for gifts that focus on cost (Top Video Game Gifts Under $35) or how old (The most frequently played Games for Kids).

Choose items that fit the themes of the guides and then include some words on how they would make the ideal gift. It is best to list everything you own and related products from different stores to ensure that you aren't appearing in your own way.

Packages and bundles are able to be sold.

Bundles simplify things! Instead of looking through the thousands of choices in search of the best gift for the fifteen people are shopping for, you can simply buy a nice gift set.

Two different ways can be employed to tackle bundles.

Sets that are pre-packed. Add a package of products that can be utilized together. If you're selling products for beauty  like spa kits. If you're selling food items, this could include the set of a film.

build your own gift box of boxing gear
Photo (c) https://suziwong.co.uk/

Suzi Wong Creations, a British-based business that sells fighting gear, offers extravagant bling for children's boxing equipment. The recipient can select the size of a shirt, socks, or shorts. It is possible to select the option of customization across different areas. It's a fantastic option for anyone to find their loved someone who loves boxing.

Respond to all their questions

As you strive to make it easier for clients to find answers to their inquiries, you might want to be more conscious of this throughout the season of Christmas. Answer questions on the FAQ page, or create blogs that are appealing specifically to potential customers.

Here are some of them:

  • How long will your goods remain usable for?
  • What number does my beloved family member need?
  • What kind of accessories will you require?
  • Do you think anything needs to be altered?
  • Are your products compatible with the other items someone in the family or acquaintance uses?

It is also important to answer any questions regarding shipping or turnaround times (especially when delays occur especially during the holidays) as well as return policies, and anything else that could influence a buyer's decision to purchase.

Gift cards can be added into the online store

What should you do about your new customer struggling to choose the right present? Or maybe they want to give a family member the option of choosing the item they'd like.

gift card for sale on the Brown Brothers website
Photo (c) https://www.brownbrothers.com.au/

Brown Brothers, for instance, offers gifts cards in addition to the wines they offer. There are numerous aspects that to consider when buying wine. It can be white or red sparkling or dry, sweet or flat. It's all due to the decision of a buyer. Most holiday-goers opt buying their wine lover friend the gift card they want instead of considering the wines they'd like to purchase.

Write detailed product descriptions

Descriptions of products are a great way to inform potential buyers with the necessary information to purchase. So, ensure that you contain plenty of detail. Be sure to describe the manner in which your products are employed, provide specific descriptions of flavors and scents. Include additional information such as sizes charts or allergies. It is important to make sure that your clients feel comfortable with what they're getting as an offer.

Switch your marketing language

If you are running holiday ads designed for new customers take into consideration the possibility of using a different language. As an example for example, if you're selling paint, then it could be possible to run ads that say:

"The best single-pigment watercolors that are well-ground that they can be used to be used for 0.15 millimeters airbrushing."

The ad is extremely successful when targeting artists with experience. It won't make much impact on someone seeking to buy an amazing gift for their friend's artist. Therefore, you should think about something like:

"High-quality durable watercolors even the most discerning artist will be able to appreciate."

Further items to be considered as recommendations

Christmas shoppers could seek out multiple gifts, particularly for parents, spouses, or even children. If they aren't aware of the choices they have from you, they may look at other shops for more options.

As a substitute, make it easier for customers to complete all their seasonal shopping directly on your site by providing product recommendations. Include related products on the specific pages of your products using normal functionality.

Collect images

  • A variety of angles. Display the item from the back and front in between the top and bottom. It is also displayed from each side.
  • Utilize cases. Explain how the item you are using can be used in your photos. If it's a product with multiple uses, such as a chair that converts to the size of a child's bed, or vice versa, showcase all of the possibilities.
  • Size. If you are unsure of the dimensions of your object is not clear, demonstrate it in relation to the an appropriate context. For example, the palm of the individual that is holding the item.
  • Color. Check that your photographs are properly lit and accurately convey the color of the item.
  • Your target audience. Make sure you include you're aiming at as people who will likely utilize the product. Are you selling products that are geared towards parents? Students at college? Dogs? Be sure that they're engaged playing with these games. It will allow potential buyers to consider their families who use these toys.

If someone isn't likely to have a good understanding of your field or company, reviews could have an impact. They may not know if your product is of high-quality, but it is if they are able to get genuine reviews and feedback by people who have used the product they'll have a greater chance to believe in the company.

Remember your audience

Always take into account your audience when you take any action you take. The time of the year is when your client base may shift to those who buy gifts. This doesn't mean that you need to make a complete overhaul of the online presence of your business and advertisements. However, there are some points to take into consideration.

Make use of the advice given above to make it simpler for shoppers during the holidays and increase sales. Have you made any changes in preparation for this time of year? Please share your thoughts by leaving a comment.

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