The best way to increase equality, diversity and inclusion in the workplace |

Sep 13, 2022

In the wake of employees' increasing social emotional, environmental, and physical needs have become more pronounced Employers have recognized that they need to do more to support their teams -otherwise, they lose them. That means more involvement and investments in diversity, equity, as well as inclusion (DEI) programs at work.

Though this change is promising but it's also caused by confusion. We spoke to DEI experts and thought-leaders to clarify what true DEI is, what it means, the tenets of establishing a solid DEI strategy, and some tips on making it profitable.

Dive into DEI The lessons you'll gain

What is diversification, equity and inclusion at work?

One of the most costly mistakes I've seen companies make in my 15 years working in DEI is to view the diversity issue as a simple box-checking exercise. Companies will solely focus on the numbers -- such as how much of their employees which is Black, Indigenous, and people of color (BIPOC) or the amount they've given to causes but overlook important, subtle specifics that directlyimpact the employees they employ.

Since DEI is much larger than that.

In reality, DEI does not just mean checking boxes in your hiring practices. It is always helpful to start by breaking equity, diversity and inclusion into smaller pieces in order to know what the terms means.

Diversity Diversity is the term used to describe that people come from many different background, identity as well as lived experiences. This can include their gender, race and ethnicity, sexual orientation and educational or socioeconomic background. Each employee comes with their own distinctive background that is woven from multiple experiences and identities that make their identity.
Equity Equity refers to the process to ensure that all employees enjoy an equal opportunity regardless of the unique situation. Everyone operates within the context of their individual life: some are caretakers of parents or children; some live with disabilities; others don't have access to clean water or affordable healthcare. Making a workplace equitable means making sure that everyone regardless of their individual situation, start off in a fair and equal playing field.
Inclusion Inclusion, in a workplace context, implies understanding that all employees come from different perspectives and backgrounds, and yet still inviting everyone to take an opportunity to sit at the table.

Truly integrating DEI into your workplace requires you to actively advocate for equity, diversity, and inclusion in every part of your company. This means taking a look at every action within every department through a DEI lens -- in everything from the alliances you decide for support, to the ways you advocate for your employees out of the workplace.

DEI is all about what we can see and, equally important is the things we can't determine: how comfortable the employees feel, especially if they feel they are belonging in the workplace, and whether employees feel that they are able to communicate freely with their bosses.

Impact of diversity, equity, and the inclusion of all people

It's difficult to quantify the effects of equity, diversity and inclusion for both your company and your workforce.

Naturally, it's evident why equity, diversity and inclusion matter to employees. They want to feel comfortable at work. They want to see people who have similar characteristics to them, be able to fail without fear, speak up safely and be confident that they aren't required to conceal their personalities in the workplace.

In the beginning I was unable to imagine the path to becoming an executive, because I was an Black, single mother of three. Earlier on in my career, I felt I must have the right answer for every question and make sure my hair wasn't in its natural state in order to succeed. It was only after I made the decision to join organizations that met me in my current situation and I realized that my beliefs that weren't my power weren't really my power. In fact, I've heard many other people have similar stories.

These data support these tales about how a strong DEI company culture affects the employees. Based on the research done by BetterUp the employees who have a positive connection to their workplace report, in an average

  • An increase of 56 percent in the job's performance
  • A 50 percent reduction in the risk of employee leaving
  • A 75 percent reduction in the number of employees who use sick days
  • Employer Net Promotion Scores (eNPS) which are 167% higher

This is a clear benefit for employees, but they're also invaluably beneficial to the firms that are a fan of DEI. On top of the myriad advantages that result from an engaged workforce, lower turnover, stronger job performance, and reduced absenteeism, companies with higher diversity are more likely to experience higher than average profitability as well as higher profits, a greater ROI as well as a greater percentage of revenue from innovation.

These are the types of results that come not just by ticking boxes instead, it comes from making the effort to ensure employees are psychologically secure. If employees feel that they are able to take risks and still feel supported or that they can safely go to their managers with any concerns or ideas, companies reap these advantages.

Employers get to learn about their teams' brightest, boldest ideas and provide the kind of feedback that is able to transform an organization.

What can you do to create an equitable, diverse, and inclusive workplace

If you're ready to build out a DEI strategy that is more than checking boxes, we'll detail the steps you'll need to start taking note of your priorities and then implementing them.

Review your current situation

The first thing you'll want to accomplish is gain an understanding of the way DEI actually looks like for the company you work for. This can be a scary process if you're not starting the DEI journey , as it's hard to see where your gaps are. However, this is crucial as without collecting the basic data, it's difficult to monitor the changes you've made over time.

An excellent way to get started here is to start by creating the engagement questionnaire as well as collecting self-identified diversity information on your current employees.

Remember that the data you collect will tell a story -- not only about the results of your DEI efforts, but about what's going on more widely. In other words, it's impossible to look at employee engagement from 2019 and employee engagement for 2020 without mentioning the impact of the pandemic. By that same measure, keep in mind the context of the events happening both locally and internationally each year to help you better understand the factors influencing the lives of employees.

Join a listening tour

Although a survey may help you get a wonderful first impression of how employees are engaged in your workplace, don't simply stop there. Surveys can provide a wealth of information. However, if you don't talk to employees directly, you'll lose crucial insights and feedback.

It is generally recommended to approach this through coordinating sessions directly with CEO. Often, employees' opinions don't make it back to leadership, since they get passed through the management chains. It is a chance for the CEO to hold a conversation directly with the group in question and truly hear their feedback on their thoughts, worries, and concerns.

It's my first step to ask members to join groups based on diversity dimensions (such for instance BIPOC and LGBTQIA group). There is no limit to the number of people who can join the group, since we want everyone to have a voice. I engage with every group before letting participants know that, during the event there will be a some time for the CEO ask questions and another amount of time to ask questions and feedback from the members.

In the next step, I train the CEO about the kinds of questions they should ask employees in order to garner useful feedback. The CEO is always able to create their own questions , naturally, however, I would also recommend asking questions such as:

  • "What is the most important thing that you believe will benefit this business?"
  • "What are some of the things you would suggest would assist me to be a better leader?"
  • "What do you think could further our company goals?"
  • "Here are the most important goals I'm working. Now, in your seat, what do you believe could harm or benefit the goals?"

Prioritize needs

Going on the listening tour as well as the launch of an engagement survey will generally reveal a myriad of DEI issues for companies to potentially work on. It's normal- after all, when it comes to DEI work there are constantly ways that an organization will continue to improve its employees' experiences.

However, the reality is that many companies are faced with limited time and budgets for implementing DEI initiatives. Actually, as per the research conducted from 2022 Culture Amp, only 34 percent of Human Resources and DEI practitioners think they have the resources to support their DEI initiatives.

The obvious answer is to prioritize. However, how can you tell which tasks to tackle first?

You should begin by analyzing all the information that you've collected, including feedback, as well as the insights that you've gained from the listen-in tour, an engagement survey and data collection. I generally find that I can group the insights into three broad areas:

  • Projects or tasks that should be carried out (but we haven't)
  • The current needs
  • Long-term objectives

After you've categorize the information, go through and analyze each by risk. Which risks are currently putting the business at risk in a legal sense? Anything that could put the company or its employees in danger is a must-have.

Following that, you should take a look at the initiatives that might be easy to implement or could be more urgent. Make sure you are realistic in what is able to be managed every quarter. Then, sketch the plan of action on a roadmap.

Be aware the fact that DEI work is always iterative. A company's DEI requirements will always be shifting, and that's fine to leave some space on your plan Be prepared and be open to the possibility of having your needs for the future change.

Get involved with managers and leaders in DEI education

As per James K. Harter, Gallup's chief scientist in workplace management, managers influence at least 75 per cent of the elements that cause employees to leave. However, only 41 percent of managers are reported to have been in courses or classes that are focused on DEI.

It is a good thing that explicit training can solve these issues and help managers apply a DEI perspective to all they perform, from interviewing , onboarding and onboarding, to arranging effective one-on one meetings.

Example of a live streaming training for DEI program initiaitves

It's not enough to just focus on managers when it comes to training, neither. Leaders of companies may not get the same amount of one-on-one interaction with their teams, but a true determination to DEI must begin at the top. The leaders must be actively involved with DEI rather than simply making an announcement on a website. Furthermore, training via video, in-person or joint hybrid sessions will help ensure they bring an DEI approach to every decision they make.

You can measure your achievement -- then share it

As you tackle initiatives that are on your agenda, don't forget to monitor and assess the impact of every. In the case of, say, if your goal is to have an increase in the percentage of BIPOC employees who are in leadership positions, keep an eye on your work as well as your accomplishments. You should consider identifying and measuring the following:

  • How much have you increased the percentage of BIPOC applicants that are in your pipeline?
  • How have you diversified your job board that you post ads What job boards have you diversified your advertising
  • How many BIPOC employees are you promoting to higher positions?

Once you've documented the progress your company is making then share the story to the entire company through a town hall or video update synchronously. This lets employees see how you're taking action on their feedback during the listening tour and also letting them know the progress you've made.

6 tips to promote diversity, equity, and inclusivity at work

There are many methods to boost DEI in the workplace, and every organization's path will be different. But, there are handful of suggestions you can follow in order to find possibilities to boost your DEI.

1. Lean in to difficult moments

A second example of this could be found by the hiring freezes that numerous companies are experiencing. A hiring freeze can be challenging to manage, however it can also provide the space and time to evaluate what your current recruiting and hiring procedures are as. Use this opportunity to think about:

  • What can we do to expand our Careers page and our panels for interviewing?
  • What can we do to ensure that diverse candidates can see their potential employers prior to their arrival?
  • What can we do to ensure that the interviewing process -- whether remote or in-person , accommodates those with disabilities?

In every challenging moment it's possible to make improvements.

2. Do not solely focus on the outcome

While you think about your DEI projects, it may be simple to establish targets that only focus on outputs. Don't forget the inputs also serve as an important driver for transformation.

For instance, your output target could be to improve diversity among employees in the amount of one percentage. This is an crucial goal that you must define, however it'll be affected by many smaller actions that you take, such as:

  • In the event that you are unable to fill your hiring pipeline with at least 50% minority-owned candidates
  • Assuring that 75 percent of jobs boards that you list to focus on minority candidates
  • Re-examine your benefits program to make sure transgender and women employees are being protected

Make sure you are focusing on this level while you set your DEI plan, and you'll find many more positive changes made throughout your company.

3. Create spaces that drive connections

We've set up Employee Community Groups (ECGs) in order to foster an atmosphere of community among employees. A large number of employees participate in one of our six ECGs, and each one receives all year-round funding, a mission statement, and an executive sponsor in order to run workshops and events.

ECGs and similar groups (whether they are held in Slack as well as in person and on video calls) provide psychologically secure places for employees to meet and relax. As we've witnessed it's vital to the mental health of your employees, their happiness, and the belonging of your team.

4. Take action to address social justice issues

Today, companies are becoming increasingly international, and this means that -- at any given moment it will have workers affected by global issues. It doesn't matter if it's war in Ukraine or the loss of abortion rights, or an earthquake in Haiti the leadership must be responsive to the events that matter to their employees.

Not every social justice moment is going to require a formal statement from your CEO, obviously. These can be extremely powerful, but when we think about how to respond in these situations, that mainly means looking out for your affected employees. Ask yourself:

  • How do you respond to an employee who has suffered a death in the family?
  • What do you do for employees who lose access to some rights?
  • What can you do to create an environment and provide support to those who are undergoing traumatizing events within their community?
  • How are you acknowledging the experience of employees?

If you react to social justice moments with support and understanding, people are aware that you care about their needs and support them. When that moment is missed? Employees leave.

5. Don't ignore smaller opportunities for change

In the course of implementing the DEI plan, it could be really easy to focus solely on your goals. In reality, adhering to DEI means seeing all actions from an DEI lens. When you do that it will be easier to look at smaller, no-cost methods to increase DEI at your company.

As an example, here at we've started to take an in-depth look at the partnerships we have with. There is no cost to work with an organisation so that we can make an impact. But how do we grow that program? Can we make better use of it to support more Black-owned enterprises or individuals who improve their conditions in prison system?

Businesses are usually so focused on looking at their North Star that they miss opportunities such as those. Take a step back and look for smaller potentials.

6. Make sure you remember to purchase the product you are selling

At the end of the day, all of your employees working to deliver a item or service to customers. So make sure that you include DEI as part of the process. Is your marketing inclusive? Are you supporting diverse needs? Are your options taking everyone's needs into account, or do they exclude people who aren't?

These are massive components that will determine the growth of your business Make sure they're an integral part of your plan.

Start the beginning of your DEI journey