Stripe Vs Adyen for Business: Which one is Best? - (r)

Apr 22, 2023
Two people on laptops researching stripe vs adyen for business

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Both companies have innovative tools for businesses to receive payments from customers all over the world.

Stripe is suitable for every kind of business, and it has a variety of custom-designed checkout options and sophisticated API tools. Adyen prefers big brick and mortar businesses who require a multichannel payment method.

The article reviews a number aspects that are considered to be the most important, like user-friendlyness, cost transactions, and the costs for creating both companies. This way, you can weigh both the benefits and drawbacks, and choose which one works well for you.

Stripe vs Adyen: Quick Comparison

Stripe Adyen
It's the ideal solution to create
  • Businesses of all sizes
  • Business models of different
  • Worldwide available
  • Customizing checkout process
  • Bigger bricks-and-mortar and online businesses
  • Companies that sign up, retailers
  • International businesses, especially European clients
Fees
  • The process of setting up is easy and it's free
  • Modul of pay-as you-go
    • 2.9 percent. % = 3.9 percentage plus $0.30 per transaction
    • The chargeback fee is 15 dollars.
  • Enterprise packages available
  • The procedure for setting up the account is straightforward and it's free
  • The price is determined by the method of payment that you select, and includes EUR0.10 processing fee
    • Chargeback fee between $5-100
Methods of payment accepted
  • Debit card
  • A credit card (including Amex)
  • Digital wallets (e.g. Google Pay, Apple Pay, etc)
  • Transfers Redirects, bank debits, and transfers
  • Pay later, purchase now (e.g. Klarna, Clearpay, etc)
  • Vouchers (e.g. OXXO, Boleto, etc.)
  • Card for credit (including American Express)
  • Debit card
  • Digital wallet (e.g. Apple Pay, Amazon Pay, and WeChat Pay)
  • PayPal
  • Now pay and then buy the near future (e.g. Klarna, In3, etc)
  • Pix with QR codes, and transfer to a bank
  • Mobile payment (e.g. TWINT)
  • girocard
Specific Characteristics
  • Many countries offer this service.
  • Accept payments in 135 currencies as in 47 additional countries.
  • Custom-designed reports, analytics and custom-designed data
  • Automatization of sales tax as well as other taxes
  • Stripe Terminal for in-person payments
  • Stripe Billing for allowing installment payments
  • Tools for API development. Stripe Atlas helps set up companies. Set up a company
  • Stripe Radar for fraud monitoring
  • Accept payment in more than 30 currencies, as in more than 100 other countries.
  • Omnichannel payment solutions
  • Risk management tools
  • Techniques to increase revenues

Important Points: How do Stripe as well as Adyen Do?

Stripe along with Adyen are well-known processing companies, providing businesses with a variety of options and advantages to help them accept payments as well as manage their money. These are the top features of each tool:

Stripe Features

Stripe is an established brand due to its international reach as well as its ability to process payments in a wide range of currencies.

With Stripe commercial customers, it's simple to create and manage the various options for subscriptions. They can also alter the payment process by using built-in pay-per-click sites.

Stripe checkout page and dashboard
Stripe's Stripe checkout page is available, and the Dashboard

Stripe can also be used as a platform for invoices and flexible billing which allows businesses to manage their accounts easily.

Adyen Features

Adyen is also able to accept international payments with a range of currencies and has the ability to use several European payment options.

Adyen is simple to set up and has the benefit on omnichannel payment for cross-channel sales. VZPvgHfIFEcuphLyIBZp Adyen dashboard

Adyen is also able to provide custom flow of payments that are able to be integrated into the various channels of selling to make it easier for payments.

Adyen has more than 100 partners for collaboration with.

Contrary the case of Stripe In contrast, and unlike Stripe which is simply an issue of registering to get an account Adyen Merchant accounts can be granted as a result of an application.

Stripe vs Adyen Market Share

The Stripe style is usually more well-known in comparison to Adyen.

But, Adyen is more likely to enjoy a bigger market share in Eastern Europe, South Asia, and South America, while Stripe is the preferred choice in Western Europe and North America.

Simple User Configuration and User-Friendliness

Stripe is popular for its intuitive interface. It does not require any set-up fees.

The difficulty level required by the platform will depend on the kind of business model you have. The platform is easy for simple models but also can be complicated for more complex business models.

Stripe is also a simple dashboard that allows users to track payments and create reports. Integrating tools is easy and can help you streamline processes and increase the accuracy of your analyses.

Adyen is not a fee-based company to set up, but it's an application procedure. The business must create an account test to show their abilities before being approved. Because there's no onboarding service that's self-service, Adyen can be a problem for small enterprises due to its lengthy discussions with sales representatives.

Pricing as well as Costs for Transaction Fees, Setup, and costs

When choosing a payment processor, it is vital to be aware of the costs and arrangements.

Stripe and Adyen offer pay-as-you-go pricing plans that don't require costs for a monthly subscription or point-of-sale services.

In this part, we'll give you a more details about the charges they charge. Check out the following table for a unbiased assessment.

Stripe Adyen
Cost of setting up No cost No cost
Cost per month There are no monthly costs There aren't any monthly charges
Fees for transactions 2.9 percent plus $0.30 per successful charge

$5 per check and $8 for each wire transfer

0.5 percent for each recurring charge beginning at one million dollars

$0.10 processing fee, and the total amount is based on the the payment method

Certain payment options are charged in a proportion of the amount certain payment methods are free. Charges vary between EUR0.50 and up to 4.5 percent.

International charges 3.9% + $0.30 per charge Variable depending on payment method
Conversion of currencies Plus 1% for conversions into foreign currency There aren't any additional costs
Hardware cost The service is completely free, but Stripe Terminal charges a credit processing fee of 2.7 percent, which is in addition to $0.05 for each transaction. Credit cards from outside the United States are subject to with an additional fee of 1. There's no monthly fee and set-up costs, but transactions are $0.12 and a variable cost. Adyen POS requires a minimum of $120 per month.

The Fees for Chargeback and Disput Chargeback and Dispute Fees

From a business standpoint, managing chargebacks and disputes is a critical part of managing risk.

The cost for using Stripe is just $15 for each claim or chargeback. Adyen charges between $5 and $100 for each chargeback.

Every platform has additional options, such as Stripe Chargeback Protection and Adyen's RevenueProtect which can help speed up resolution of disputes.

Refund Fees

In order to process refunds once it is time to process reimbursements Stripe and Adyen offer the option of complete or partial refunds.

Stripe lets you take money to make refunds out from the balance on your Stripe balance, or directly from your bank account. However, your processing costs cannot be reimbursed. Be aware that certain banks may charge a fee for reimbursement of the transactions. This could be transferred to retailers.

Adyen is a company that charges variable amounts on refunds. They start with $0.20 for each transaction. They also provide Refund Reverse which is described as the money reserve put to the refund process in a timely fashion. This can help merchants with simplifying their refund procedures as well as improve the customer experience.

Recurring Billing Plans

Stripe offers subscriptions and invoicing features
Stripe lets you subscribe as well as invoice and payment options.

Stripe is a provider of Stripe Billing and allows merchants to issue automatic monthly, quarterly, or annual invoices that are based on frequent installments. They can also be one-time issued through the application.

Stripe charges 0.5 per cent of repeat transactions exceeding 1 million dollars. Automated invoice reconciliation begins with a fixed fee of $7. Stripe Billing also offers flexible pricing options to companies that have higher-end billing requirements.

Adyen offers straightforward recurring billing
Adyen is a straightforward method to pay recurring bills

Adyen provides recurring billing with no additional costs and merchants pay the same rate as each transaction. It's a quick and cost-effective solution for smaller companies with the basic requirements in billing. The recurring billing feature of Adyen allows users to send each month, quarterly or annual invoices to their clients.

Types of payment accepted

Stripe and Adyen offer a range of payment options to accommodate the different demands of their customers.

Stripe accepts credit and debit card transactions that are made by any big company. They also work with digital wallets, including Apple Pay as well as Google Pay.

Customers are also able to use the debit card of the bank, transfer and redirects.

It also allows payments through a variety of Pay Now and Buy Later choices, including Klarna and Clearpay along with vouchers such as OXXO as well as Boleto.

To take advantage of an array of international payment options users can make use of this Stripe Sources Integration.

Paying with digital wallets. This applies to Asian wallets like WeChat.

It's not just all about the fact that it. Adyen accepts payments from Pay Now and Pay Later, and different systems, such as GrabPay as well as Atome. You can also make use of alternative cash methods that are accessible over the counter.

Like Stripe and Adyen, Adyen accepts gift vouchers that are of a variety and credit card for purchases of gift cards. There's a wide range of payment options for mobile transactions like TWINT or Vipps.

Global Access and supported Currencies

It's accessible across 47 countries, including people from and around both United Kingdom and the United States. While mostly concentrated within Western Europe and North America, Stripe also has a presence in some parts of Asia in addition to APAC. Stripe accepts all currencies, making it available to businesses globally.

Adyen On its own can be observed in all 33 European countries, plus Brazil, Canada, Mexico, Puerto Rico, the United States, and the UAE. Adyen accepts 36 currencies and allows firms to take payments from a wide range of nations and geographical regions.

The quality of customer support

Stripe and Adyen Each of them offers different forms of customer support. But the quality of their customer service depends on the plan you select.

Stripe provides 24/7 customer support through email, telephone as well as chat support However, the chat function and phone support is only accessible in English. Additionally, there is a no-cost online support centre that includes documents for training and developers.

Stripe gives three choices of customized technical support. It is the first one with 24 hour email, telephone as along with chat support. It also includes the ability to route tickets along with access to the account administrator. The two other plans also include services for support that are available to premium and enterprise accounts. It includes technical support and monitoring problems and help channels.

Stripe also hosts developer communities in Discord as well as other forums.

TrustPilot reviewers have stated that the customer support representatives at Stripe respond quickly and efficiently for simple problems. However, more difficult issues tend to be more difficult to solve over long periods of time, which can be frustrating to businesses who require urgent solution.

Adyen Adyen, on contrary offers 24/7 support via experts and engineers who have been educated. It also has a free knowledge base online as well as a complete document library for developers.

The customer service of Adyen is known for its capacity to provide innovative solutions to difficult problems. But, TrustPilot reviewers have noted the fact that customer support through email from Adyen has become less frequent as the business increases its size.

Both Stripe along with Adyen offer a variety of support services, however the quality of service offered is contingent on the severity of the problem you're having trouble with along with the particular option you've chosen.

Checkout Experience

In the digital age the requirement for businesses to provide a seamless and secure process for payment to customers. Both Stripe as well as Adyen offer a variety of payment methods to facilitate transactions online as well as in the person.

Stripe has responsive checkout pages
Pages that check out can be reacted to Stripe's API

Furthermore, Stripe Terminal provides hardware that allows businesses to accept payments in person through their bricks and mortar stores. Companies can easily integrate the online and in-person payment processes.

Examples of Adyen’s checkout options
Checkout options available to Adyen

Integration

Both Stripe as well as Adyen are well-known to offer a broad range of alternatives to their clients.

Stripe boasts a vast integration library
Stripe integration library

Adyen offers a wide range of integrations that are available, with several choices.

Adyen has an extensive catalog of plugins
Adyen integrations

If you're looking to compare Stripe and Adyen's integrations, both firms offer the same range of integrations. The decision to choose between these two companies is contingent on the particular requirements of your business and the applications you're currently making use of.

Security

Stripe and Adyen are both committed to providing top-quality security services for their platforms of payment.

The information about payments on Stripe are secured inside a separate hosting system. This adds another level of security.

In the same way, Adyen is fully PCI DSS v3.2 accredited, ensuring an unparalleled quality of security. Payments are encrypted by the platform using encryption in the final tunnel (E2EE) for the payment terminal and it decrypts them when it is installed for bank authorization transactions.

Adyen utilizes PCI-approved P2PE payment systems, which protect the PAN and track data within the message for payments. Additionally Adyen's RevenueProtect Risk Management System allows you to identify and prevent the risk of fraud and manage chargebacks as well as dispute resolution.

Documentation

Stripe and Adyen both offer the developer the necessary documentation for integrating their payment services into their websites or applications.

The documentation for Stripe is broken down into product sections, making it easy to find the relevant information for your needs.

Stripe organizes its documentation by product
Strip documentation

Stripe provides a range of manuals and reference to developers developing custom checkout processes by using the Stripe API.

Adyen's developer's guide is also vast, and contains information arranged by purpose and features. It covers everything from starting to collect data on payments and reports. It additionally provides guidelines on the dashboards and how to use your account.

Adyen offers a wealth of developer docs
Adyen developer docs

The manual for Adyen contains resources about integration, security, and authentication, which can help to create more secure and efficient payments.

Stripe Vs. Adyen: Pros and Cons

Stripe and Adyen both offer a wide selection of payment choices. Stripe is renowned for its simple-to-use interface as well as its high-speed processing of transactions. In plus, Adyen is renowned for the seamless and easy payment integration across all channels.

Pros and Pros of Stripe

It is the preferred choice for firms of any size. It is a fast and reliable payment processor as well as a variety of options that can be custom-made. But, there are some disadvantages, like charges for chargebacks, and the limited support in PayPal.

Stripe Pros:

  • Three support packages cater to enterprises of every size
  • Pay at a high speed and it's easy for customers to sign up
  • All coverage is available in 47 countries.
  • Accepts payment options from over 35 countries as well as over 135 currencies.
  • It is a simple procedure to board
  • Simple interface, simple user interface, and simple for creating checkout
  • Recurring invoices and billing can be set up easily.
  • A fully customizable checkout with the documentation needed by developers.
  • Many integrations designed to improve the flow of payment process
  • Rapid payouts with Stripe Instant Payouts
  • The detection of fraud is simplified by Stripe Radar
  • Secure and stable.
  • Amazing report tools

     Stripe Cons    

  • The timeframe for settlement is contingent on the method of payment that is used, and could be as long as up to six days
  • The task of customizing checkouts calls that requires a skilled programmer
  • PayPal doesn't accept PayPal.
  • There is a cost to obtain personal technical support
  • Chargebacks are costly.

Adyen Pros and Pros and

Adyen provides an integrated multichannel payment system that combines mobile, online and offline payment methods. It provides a range of payment options for international customers and also top-of-the-line security choices. However, Adyen has a somewhat complicated pricing structure along with an exceptionally large minimum monthly amount.

Adyen Pros:

  • seamless integration of omnichannel payment connecting online and offline payments together in one central location
  • International payment options, such as a variety of European as well as Asian payment methods.
  • It is easy to take payments the internet, in store, as well as mobile payment options.
  • There aren't any month-long charges or setup charges
  • Test account in order to try the software
  • An extensive selection of MPOS terminals.
  • Support for technical issues is available 24/7.
  • The dashboard is completely customized and checkout is extremely customizable.
  • Advanced encryption technology and RevenueProtect offer the best level of security, as well as the ability to spot fraud

Adyen Cons:

  • Pricing variables can be a bit complex
  • At least $120 of transactions each month
  • The cumbersome process of applying for a job
  • Self-service does not suffice for the process of boarding

Summary

Stripe along with Adyen are two payment options designed for offline and online businesses.

Though customization could need the help of an expert designer, the variable pricing and fixed-fee structure make it cost-effective, while its top-notch security puts your mind at peace.

Adyen can be utilized by large companies that handle in-person as well as online transactions. Adyen offers various payment options, like the mPOS terminal, as well as in-depth support.

There are numerous ways to improve processes, however the process of installing can be a bit difficult, and the process of pricing may be challenging to grasp.

  • My dashboard is straightforward to create and maintain within the My dashboard
  • Support is available 24 hours a day.
  • The top Google Cloud Platform hardware and network powered by Kubernetes for maximum capacity
  • An enterprise-level Cloudflare integration, which improves service speed and improves security.
  • The global reach of these viewers is increased by as high as 35 data centers, and around 275 POPs.

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