Calendar

Aug 18, 2022
Product update
Photograph created by Markus Winkler on Unsplash

We talk with customers on the help desk. there are often inquiries such as "How can I move an entire group onto another plan? " or "Where is the seats in-use list for all subscriptions of an individual subscription? " We'll answer these questions (and other questions!) through these useful informational updates.

Do you need to alter your plans? Absolutely not a problem!

Individual members looking to get more advanced and have subscribers for their whole team We've made it easy to switch from one plan to the group plan or switch switching from one plan to an alternative without any hassle for you! Learn more -

Change plans

It's simple to switch group managers

The tendency is that employees leave of their workplaces or relocate, which is why we've made it easy to change group managers for you as well as your members. Find out more

Promote manager

Group leaders can oversee the subscription with no seat

It's simple to remove members of groups from having seats (and benefiting from member benefits) by altering the subscription level setting. Learn more -

Group manager is also a member

Reducing friction that comes with externally paid subscriptions

The controls are now in place over auto-renew which will help control expectations about subscriptions which are paid by an external payment. More information -

Control auto-renew status

Access to the Manage Members page

View seat availability and usage availability in a single glance

It's easier now to help you understand the impact of the group's subscriptions in a single glance with a seat usage report.

Track usage

We're excited to hear the ways these updates can reduce your work load! If you have questions concerning these changes, contact us at the Help Desk. We'll be more than happy to help you.

Article was posted on here